When going to University, they require so many incidental fees. These incidental fees not part of the tuition, but were non-discretional. These fees covered athletic facilities, computer labs, student services, career counseling, clubs, and so on. There were very little exceptions to defer or object paying these fees. One exception through was with IT related services, such as printing and accessing IT equipment, were presented as a pay-as-you-go service. It was equitable.
I am curious why it was designed this way... but even back then anything that allowed me to save was welcomed! Today as a leader in education, that memory translates how I introduce new services. Rather than a flat technology fee and requiring specific hardware, students pay for what they use, and can choose between a school selected laptop or a Bring Your Own Device (BYOD). All IT services are tied into a student card and credentials to help manage student access such as food, doors, printing, scanning, school apps, and school store purchases.
With the increased consumerization and the way we interact with technology, it is now an expectation to provide consumer sovereignty for students to only pay for what they need or want to use. Additionally, the technology also makes things more transparent by offering logs and metrics to the end user. For instance, students can not see how they impact the environment via their printing habits via an app. It is our job to bring value and empower our end users how they use technology, it is not just about cost.
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